Privacy Statement

The Preserving Pan does collect data from your visit both passively and by request. Our privacy statement is your assurance that we are doing so in accordance with The Privacy Act 2020, which came into effect on December 1st, 2020. The Preserving Pan takes customer privacy very seriously and as such would like to offer all customers the following information.

What data do we collect?

The Preserving Pan collects the following data:






    IP Address

    Product Requirements

    Page browsing

    Activity statistics

    Email address

    Phone numbers

    Browser model

    Shopping cart activity

Why do we collect this data?

For the smooth running of product purchasing we collect as much data as possible. We do this to establish the owner of the data, ensure the product is sent to the right customer and to make sure future communications with our customers remain not only relevant but also private. Other information collected by us is for statistical use only. This is to improve the product offering, product positioning and category selection. The statistical data is presented to us as collective percentages and trends. Individual behaviour is not identified from browsing data.

What happens to the data collected?

The Preserving Pan does not pass on any data collected to a third party, unless legally requested to do so. All data is encrypted prior to being stored securely on our database. Any information collected can only be accessed by one of our staff who has administrative credentials.

The Preserving Pan will pass on information when legally required to do so or should a life or death situation arise. For more information regarding the Privacy Act 2020, contact the Privacy Commissioner website. Here you can find all the changes to the Privacy Act 2020.

How do we keep your data safe?

In the top left of your screen, next to our name in the address bar, you will see a little padlock. This means our website is using an SSL ( Secure Socket Layer ) certificate. This effectively encrypts data collected before being stored in our database. Most websites work the same way in that the website files are stored on one server and the database files on a different server.

We do not store credit card information on our computers or third party servers.